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Silva Fennica 1926-1997
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Articles by Åsa Gustafsson

Category: Research article

article id 6989, category Research article
Åsa Gustafsson. (2017). Assessing work order information quality in harvesting. Silva Fennica vol. 51 no. 4 article id 6989. https://doi.org/10.14214/sf.6989
Highlights: This paper concludes that information quality with regards to accuracy in work order information components pertaining to “Landing – placement and size”, “Cleaning understory trees – not conducted and of low standard”, are lacking and need to be improved in harvesting.

Being a logging contractor involves several uncertainties, amongst others, information quality in the work order received from customers. The information quality of work orders is of the utmost importance for logging contactors, in order to be able to plan and conduct work properly. The purpose of this paper is three-fold: 1) identifying work order information components in harvesting, 2) identifying work order information quality dimensions in harvesting and 3) assessing work order information quality in harvesting. The paper is based on interviews and a survey. Various interviews took place in Sweden with professionals within the harvesting industry as well as logging contractors, and thereafter a survey was developed. Random selection was conducted and 100 Swedish logging contractors were contacted by telephone in order to answer the survey, with a response rate of 82% from the sample. The paper concludes that the information quality dimension of accuracy concerns the individual work order information components, whereas timeliness is related to receiving the complete work orders. A factor analysis has been conducted with five factors emerging. The assessment of work order information quality in harvesting implies that the potential for improvement exists with regard to increasing the accuracy of the order information for the components of “Cleaning under story trees – not conducted” and “Cleaning under story trees – of low standard” as well as “Landing – size”, and “Landing – placement”. However, their effect on capacity is utilization needs to be explored.

  • Gustafsson, Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics, 391 82 Kalmar, Sweden ORCID ID:E-mail: asa.gustafsson@lnu.se (email)
article id 487, category Research article
Åsa Gustafsson. (2003). Logistic services as a competitive means – segmenting the retail market for softwood lumber. Silva Fennica vol. 37 no. 4 article id 487. https://doi.org/10.14214/sf.487
Softwood lumber has been considered traditionally as commodity. Subsequently brand names and trademarks were of subordinate value and competition was based on price. Recently, retailers have grown substantially and are forcing their suppliers to improve the production and delivery of products. As retailers are getting more diverse and powerful, suppliers are forced to adapt to the retailers’ service requirements. The new situation also brings opportunities for the sawmills to develop their competitive advantage. The retail industry is continuously changing, and in order for sawmills to develop and offer what retailers are asking for, it is necessary that they understand and interpret retailers’ requirements correctly. One way for sawmills to be successful is to develop accurate service elements and to use the service elements as a segmentation base in order to structure their customer base. This study shows that retailers place considerable emphasis on delivery and value-added logistical services. It generates three hypotheses concerning the following potential retail segments; turnover, category, and customer base.
  • Gustafsson, School of Industrial Engineering (IPS), Växjö University, SE-351 95 Växjö, Sweden ORCID ID:E-mail: asa.gustafsson@ips.vxu.se (email)

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